Many of life’s problems can grow into major issues that can disrupt employees’ lives and their ability to function at work, at home, and in their personal relationships.

When employees suffer with situations or conditions that they feel are beyond their control, they too often hesitate to reach out — because they don’t know how, or where, to turn. MHNet offers the confidential support and direction your employees need without a cost or accessibility barrier. Day or night, every day of the year, MHNet's EAP is available through a toll-free phone number to help your employees find or regain the balance, the wellness, and the well-being that allows them to function at their best.

Issues and concerns receive prompt, courteous attention from our Master’s-level counselors. These trained professionals will listen to your employees and help them decide on what services would be most helpful and appropriate.

Employee Assistance Services & Education

Professional counselors at MHNet are trained to assess many problems, including the following most-common personal and work-related issues:

• Addiction issues — drugs, alcohol, food/eating, gambling, and tobacco
• Depression, stress, and anxiety
• Sleep disturbances
• Sexual dysfunction
• Grief and loss
• Marital issues and family conflicts
• Parenting issues such as adoption, day care, and schooling
• Emotional and physical abuse
• Workplace issues such as harassment, violence, and relationships
• Job changes and company changes

MHNet also provides these services to employees and their dependents:

• Around-the-clock access (by toll-free number) to Master’s-level clinicians for confidential telephonic counseling and referrals
• Multilingual translation services
• Comprehensive clinical assessment
• Selective referrals to providers who are best able to treat presenting problems, proactive calls to providers, and careful follow-up to ensure care linkage

MHNet offers assistance to employers that help promote the program and make it more effective including:

• Consultation services for managers, supervisors, and human resources personnel to assist with difficult workplace interventions
• Nationwide critical incident stress debriefing interventions coordinated and provided by specialized, experienced teams of behavioral health professionals
• Client support services offering assistance in policy development, program promotion and trainings, employee and supervisory training, wellness seminars, annual utilization trends, and recommended action plans
• Program orientation and training for employees, supervisors, and managers including training CDs
• Training programs and seminars on general health, mental health, workplace issues, and self-improvement
• Program promotion materials including brochures, newsletters, posters, and refrigerator magnets
• Annual utilization reports including year-end summaries, graphic illustrations, and population trends